Everything Your Business Needs to Automate Customer Conversations
From unified messaging to live inventory AI and team collaboration — explore all Talkinbox core capabilities on one single page.
All Channels in One Live Workspace
Consolidate WhatsApp, Instagram Direct, Facebook Messenger, and TikTok chats into a single clean timeline. No more hopping between 4 different mobile apps to answer customer inquiries.
Unified Team Inbox
4 Channels Connected · Live
Sarah Chen
Do you have the linen shirt in stock?
Aarav Sharma
Can I order via eSewa?
Kritika KC
Link from your latest video?
Intelligent AI Grounded in Your Live Store Data
Talkinbox AI directly queries your Shopify store, WooCommerce database, POS system, or Google Sheets. It checks variant sizing, current pricing, and warehouse stock in under 15 seconds.
AI Inventory Query
● Grounded in Real Data
Customer Inquiry:
"Do you have the Oversized Linen Shirt in Size M in green?"
Green Linen Shirt · Size M · Rs. 2,400
Warehouse: Kathmandu Central Hub · Ready to dispatch
Automate Routine Customer Journeys
Build automated messaging flows that trigger based on customer actions, keywords, or order status changes. Recover abandoned conversations and send instant shipping confirmations on WhatsApp.
Automation Workflow
Active Trigger: Order Shipped
Shopify Trigger: Order Marked as Dispatched
Tracking code generated by courier partner
WhatsApp Action: Dispatch Notification Sent
"Your parcel #TB-8920 is on its way! Track live..."
Seamless Human Escalation & Team Notes
When a customer needs human care or specialized quotation, transfer the conversation with a single click. Keep your team aligned with private internal notes visible only to staff.
Human Escalation
Assigned Agent: Sunita P.
🤖 AI Transfer Briefing:
Customer requesting custom embroidery on 15 corporate shirts. Budget approved at Rs. 35,000. Handed over to B2B specialist.
🔒 Internal Private Note (Only Staff See This):
Check if our Lazimpat embroidery machine is free before confirming Friday delivery.
Unified Customer Profiles Across All Channels
Every interaction links to a persistent customer profile. View total order spend, delivery addresses, notes, and past conversations regardless of whether they reached out on Instagram or WhatsApp.
Customer Profile
● Verified Customer
Aarav Sharma
+977 9812345678 · Kathmandu
Rs. 18,400
4 Orders Completed
Data-Driven Response & Revenue Insights
Understand your customer communication at a glance. Track average first response time, percentage of inquiries resolved by AI without human intervention, and peak messaging hours.
Real-Time Analytics
Last 30 Days Performance
Avg First Response
14s
↓ 85% vs human only
AI Resolution Rate
78.4%
Automated without human
Let's connect and turn conversations into growth.
Connect your channels in 5 minutes. No credit card required, zero complex coding. Our local and international support teams are ready to help you onboard.