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About

One platform for every customer conversation.

Our mission

Talkinbox helps businesses manage customer conversations across every messaging channel from one place. We combine a unified inbox, live inventory and CRM sync, AI agents, and workflow automation to help teams respond faster, qualify leads, and handle repetitive communication without losing the personal touch.

The problem we solve

Businesses today communicate with customers across WhatsApp, Instagram, Facebook Messenger, and TikTok. Each channel has its own inbox, its own notifications, and its own disconnected workflow. Customer context gets lost between platforms, response times suffer, and repetitive questions consume hours that teams could spend on high-value work.

How Talkinbox works

Connect your channels once. Every customer conversation appears in a single inbox with the channel clearly marked. Configure AI agents with your business knowledge and live store catalog to handle common questions and order requests automatically. Build automation workflows to route conversations, qualify leads, and notify your team. When a conversation needs a human, it gets assigned to the right person with full context.