How Talkinbox Connects Your Inventory to Customer Chats
Talkinbox is not a generic public chatbot. It is a purpose-built conversational commerce engine that reads your live product inventory, answers customer questions accurately, and completes orders on WhatsApp, Instagram, Messenger, and TikTok.
Real-Time Inventory & Catalog Sync
Talkinbox connects directly to your Shopify store, WooCommerce database, POS system, or Google Sheets. Product prices, variants, sizes, and stock availability update in real time.
Store Catalog Sync
● Connected to Shopify & POS
Linen Oversized Shirt
SKU: SHIRT-GRN-01 · Green
Rs. 2,400
Leather Weekend Backpack
SKU: PACK-BLK-04 · Black
Rs. 3,800
Knowledge & Policy Ingestion
Upload return policies, delivery zones, warranty terms, and FAQs. The AI agent uses deterministic grounding to ensure 100% accurate, verified answers without making things up.
Verified Grounding Engine
Zero Hallucination Guarantee
7-day return policy for unused items with original tags. Free exchanges across all Nepal branches.
Inside Valley: 24h delivery (Rs. 100). Outside Valley: 2-3 days (Rs. 150). Orders above Rs. 2,000 ship free.
Conversational Sales & Checkout
When a customer sends a DM on Instagram or message on WhatsApp, the agent recommends matching products, shares photos, and generates direct payment links in seconds.
Live WhatsApp Checkout
Instant conversion flow
Great choice! Here is your instant checkout link with free delivery:
Order #TB-8920 · Total: Rs. 2,400
Payment via eSewa / Khalti / Fonepay
Seamless Human Team Handoff
When a customer asks for a human or requires specialized assistance, the conversation smoothly transfers to your team inbox with a summarized briefing of the issue.
Human Escalation Inbox
Smooth handover with briefing
🤖 AI Briefing for Team Member:
Customer wants to customize collar stitching on 12 units for a corporate order. Budget confirmed at Rs. 28,000. Transferred to custom orders specialist.
Sunita: "Hello! I can definitely help customize the collar stitching for all 12 units. Let me share our embroidery samples."
Let's connect and turn conversations into growth.
Connect your channels in 5 minutes. No credit card required, zero complex coding. Our local and international support teams are ready to help you onboard.
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